Submit a complaint

Are you dissatisfied with the services of an affiliated organization? Then you can submit your complaint here online or by letter. To submit your complaint online, use the online form. Did you not receive a confirmation of receipt by email after sending this form? Please contact us on (0031) 020-78 515 97. Have you submitted a complaint? An employee from our agency will then call you within a week. During this conversation we will discuss the contents of your letter. Sometimes we can resolve your letter immediately. If that is not possible, the contact office employee will discuss the further steps with you. You will then receive a written confirmation of receipt within a few days, with a description of your letter and the agreements made. If you wish, you can also explain your letter orally. You will receive an invitation for this. AtlasBridges strives to handle complaints/questions within 3 weeks. At AtlasBridges you can also resolve a complaint with the help of our mediation. Then you solve the problem together with the other party. An independent mediator and mediator guides the parties in this. NB: WOULD YOU PREFER TO SUBMIT/SEND YOUR COMPLAINT IN WRITING? PLEASE SEND A LETTER TO:

Submit in writing